Privacy Policy
Last Updated: December 2025
Introduction
DOCSBASE LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at docsbase.wiki (the "Website").
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our contact form
- Request a quote or service
- Subscribe to our newsletter or communications
- Interact with our website
This information may include:
- Name
- Email address
- Phone number
- Company name
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages you visit and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to your inquiries and provide customer support
- Send you information about our services, if you have requested it
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or illegal activity
Legal Basis for Processing
Under UK GDPR, we process your personal information based on the following legal grounds:
- Consent: When you have given clear consent for us to process your data for specific purposes
- Contract: When processing is necessary for the performance of a contract or to take steps before entering into a contract
- Legitimate Interests: When processing is necessary for our legitimate interests, provided your rights and interests do not override those interests
- Legal Obligation: When processing is necessary for compliance with a legal obligation
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting and analytics
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Under UK GDPR, you have the following rights regarding your personal information:
- Right of Access: You have the right to request copies of your personal data
- Right to Rectification: You have the right to request correction of inaccurate or incomplete data
- Right to Erasure: You have the right to request deletion of your personal data under certain circumstances
- Right to Restrict Processing: You have the right to request restriction of processing of your personal data
- Right to Data Portability: You have the right to request transfer of your data to another service provider
- Right to Object: You have the right to object to processing of your personal data
- Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time
To exercise these rights, please contact us using the contact information provided below.
Cookies
Our website uses cookies to enhance your browsing experience. For more information about how we use cookies, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
DOCSBASE LTD
17 Hanover Square
London, W1S 1BN
United Kingdom
Email: tech@docsbase.wiki
Phone: +44 704 702 9998